North Atlanta Tech & Family Support

Practical Technology Help For Families, Homeowners, And Aging Parents Throughout North Atlanta.

Local North Atlanta residents helping families solve everyday technology and household challenges, with the expertise and reliability of neighbors you can trust.

404.229.3394
[email protected]
Four Ways We Help

Reliable, practical help for the things
families actually need done.

Whether you need help getting technology working, supporting an aging parent, navigating a move, or getting your family’s information organized, we provide practical help with the details that matter.

Technology Help

Technology & Smart Home Help

Helping homeowners get technology working the way it should.

Ideal for anyone whose smart home, Wi-Fi, or computer just isn’t working the way it should.

Practical help for households who want things set up right the first time, without the tech-support runaround.

Smart Home Setup

Smart thermostats


Video doorbells


Smart locks


Echo & Alexa devices


Smart home troubleshooting


Security camera placement, planning and installation


Motion alerts setup


App setup


Recording/storage setup

Wi-Fi & Networking

Wi-Fi troubleshooting


Improve Wi-Fi coverage


Router setup


Mesh network setup


Dead zone troubleshooting


Device connectivity issues

Computer & Technology Help

New computer setup


Slow computer tune-up


Computer upgrades


Windows 11 upgrade (*ask about upgrading non-compliant PCs)


Data transfer


Email setup


Printer setup


Password assistance


Software installation

TV & Home Entertainment

TV mounting


Soundbar installation


Smart TV setup


Streaming device setup


App login help


Picture & sound settings


HDMI/device organization


Cable concealment

Home Office & Desk Setup

Multi-monitor workstations


Cable management


Printer/scanner setup


Docking station setup


Webcam/microphone setup


Networking improvements

Aging-in-Place Technology

Helping families balance
independence and peace of mind.

Many adult children worry about parents who are living alone. Parents want independence. Families want reassurance. We help bridge that gap with practical technology and the tools to stay connected from anywhere.

Ideal for adult children who want another set of eyes on an aging parent.

Non-medical support for families who want practical help, better communication, and more confidence that their parent is safe, connected, and supported at home.

Home Safety & Accessibility

Smart locks


Security cameras


Smart thermostats


Smart lighting


Smart switches


Identifying practical needs around the home


Accessibility hardware and assistive devices

Peace of Mind, From Anywhere

Echo Show setup


Video calling setup


Medication reminders


Fall-alert technology


Technology assessment


Phone and video call help

Moving

Smart Home Transition.

Selling or buying a home with smart technology? We handle the tech side of your real estate transaction.

Georgia’s newest closing requirement, handled — not just disclosed.

Georgia’s standard real estate purchase and sale agreement now requires sellers to either hand over full login credentials for smart devices left in the home, or factory-reset those devices before closing. It sounds simple until you realize how many accounts are actually tied to your home:
Video doorbell app
Smart lock
Thermostat schedule
Security camera cloud storage

Most homeowners don’t know what’s still linked to their personal information, and getting it wrong can mean a delayed closing, a buyer with access to your old accounts, or a seller who still has access to yours.

With more than 20 years in real estate and more than 30 years in technology, we make sure the handoff is done right, for sellers, buyers, and agents.

Leaving Devices Behind

Full device inventory & cataloguing


Resetting/Removing personal accounts & logins


Creating buyer-ready credentials


Wi-Fi & network de-linking


Contract-compliant documentation for closing

Taking Devices With You

Uninstall devices from old home


Reinstall & reconfigure at new home


Wi-Fi & app re-pairing

Legacy Documentation & Organization

If something happened to your parents tomorrow, are you sure that you have everything you need?

Many parents think they have things covered: a will, a folder of important papers and bank account information, keys to the safety deposit box. But when you need to step suddenly in, whether for a medical emergency, a hospital stay, a move, or settling an estate, the real gaps show up fast. Who’s their doctor? Where’s the insurance policy? What accounts need to be paid, closed, or accessed? What are the logins for the smart locks and cameras in the house? We help families document all of it: medical, financial, digital, and everyday, so when you need to step in, you actually can.

Ideal for families who want to be prepared.

Practical documentation and digital organization for households who want less scrambling, less guesswork, and more confidence that the right information is there when someone needs it.

Household & Digital Records

Digital account inventory


Secure password management


Home systems documentation


Smart home documentation


Home inventory


Utility & service provider directory


Safe & safety deposit box access instructions

Medical & Financial Records

Medical information records


Healthcare provider directory


Medication list


Insurance policy records


Financial account & bill directory


Key advisor contacts

Legal & Emergency Documents

Family Operating Manual


Emergency contact binder


Power of attorney & healthcare directive documentation


Estate & legacy documentation


Emergency preparedness planning


Digital executor access instructions

Why Families Call Us

Practical help from people
who understand both homes
and families.

Local North Atlanta residents


Reliable and responsive


Comfortable with both people and technology


Practical solutions, not sales pitches


Helpful for busy families, homeowners, and adult children supporting parents

Get in Touch

Meet Lauren and Keith

Your Neighbors, Not Just A Service
Keith & Lauren at Atlanta United Game

When we say we serve North Atlanta families, we mean it. We’re your neighbors. Lauren is a native Atlantan with deep roots in this community and brings over 20 years of real estate experience helping buyers and sellers navigate transitions. Keith brings more than 30 years in technology. He moved here in 1994 and never looked back. We’ve raised our kids here and run businesses here for over 20 years. This is home. We understand what it’s like to balance careers, kids, and aging parents in this community.

Serving North Atlanta and surrounding communities.
404.229.3394
[email protected]
Just Ask!

Need help with something not listed?

If we can’t help directly, we’ll point you to someone who can.

Serving North Atlanta and surrounding communities.
404.229.3394
[email protected]